What if the most life-changing thing you could offer someone wasn’t advice—but your full attention? In this compelling and deeply personal talk, executive coach and “professional listener” Katie O’Malley shares the childhood moment that forever shaped her relationship with listening—and the profound lessons it sparked about connection, empathy, and trust. Blending humor, vulnerability, and science, Katie introduces the AIR Method: a simple but powerful framework to sharpen our attention, clarify our intention, and express meaningful recognition in everyday conversations. In a world increasingly competing for our focus, Katie invites us to reclaim one of the most human acts we have left: listening not just to respond, but to understand. You’ll leave this talk thinking differently about the next conversation you have—and how you choose to show up in it.